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Frequently Asked Questions
Products & Services
We do not use a North American standard electrical outlet in my country. Can I still use your sign?
What is the expected lifetime of the digital displays in your products?
When I use the IR remote, all the displays are changing at once
Checking the I/R Remote Operation
When and how will I see a proof of my sign?
Will you accept purchase orders?
Proofing Option Help
Control Option Help
Mounting Option Help
File Preparation Hints
I'm not a graphic artist, are you able to create graphics for me?
What resolution file should I use for photo's or graphics.
What file types can I upload to the designer?
Numeric Display no longer counting (Firmware 8.x)
Instruction Manuals & Software Downloads
4 Digit Display Operation Instructions Version 8.x Firmware
8 to 16 Digit Display Operation Instructions Version 8.x Firmware
Stoplight Operation Instructions Version 8.x Firmware
Outdoor Enclosure Notes
Wall Stand-Off Mounting Instructions
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4 Digit Counter Instruction Manual Firmware Version 7.x
8 Digit Display Module Instructions Manul Firmware Version 7.x
12 Digit Display Module Instructions Manual Firmware Version 7.x
How can I set my safety scoreboard to start counting from a specific number?
Remote Installation Instructions for 7.x Firmware Versions
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Help Desk Software